Policy - Terms

Policy

This statement discloses the privacy practices for the RB Components website. (www.rbcomponents.com)

At RB Components, we respect your right to privacy and we understand that visitors to RB Components need to be in control of their personal information. We also want to present information on RB Components that is tailored to the needs of our visitors. For this reason, we may ask you to register or to provide personal information when you visit certain areas of RB Components, enter a contest, or subscribe to a newsletter.

We will use the personal information you share with us to ensure the content, services, and advertising that we provide on RB Components are tailored to your current and future needs. If you provide RB Components with your mailing address or telephone number, RB Components may use this information to alert you to special offers, updated information, and new services. If you provide your e-mail address, RB Components may contact you via e-mail as well. If you do not want RB Components to contact you. You may opt out when you provide personal information or contact RB Components directly. For instructions, please see the Contact Us section below.

If you choose not to register or provide personal information, you can still visit most of RB Components's Website. However, you will not have access to areas that require personal identification or complete orders.

Our Site uses cookies to keep track of your shopping cart. We also, but this is optional on your part, use cookies to save your password so you don't have to reenter it each time you visit our site. Also we use cookies to identify users so we can welcome a returning user. (like welcome, your name)

We use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Website, our ad company collects cookies received with banner ads, and we do not have access to this information.

This site contains links to other sites. RB Components is not responsible for the privacy practices or the content of such Web sites.

How RB Components will protect your Personal Information

RB Components will protect the personal information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and address to ship. If we request demographic information, we will not share information about you as an individual with any other entity.

RB Components may send you information, by postal mail, about their products or services. If you do not want to receive information, you may decline to receive it (or "opt out") when you provide personal information to rbcomponents.com, or you may contact us directly.

RB Components may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

Contact Us/How to update your Personal Information

You can help RB Components maintain the accuracy of your personal information notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communications from RB Components, login to your account and update your information.

RB Components would like to receive your comments and questions about this policy. Please visit our comments section to give us your feedback. RB Components may occasionally update this policy. Notice of revisions will be posted here.

Terms

All RB Components orders are pre-paid.  Payment for order product total is collected upon order entry.  Shipping charges are invoiced separately at time of shipment to ensure shipping charge accuracy.  If any items on your order are out of stock, you will be advised prior to order processing.  If you choose to cancel any items on your order due to a back-order condition, your charges for that item will be deducted from your shipping total, and any remaining balance due will be issued by company check and sent via first class mail.  Any orders or products cancelled after order processing and packing are subject to a 15% re-stocking fee.  Any questions about these terms should be directed to the Sales/Operations Manager.

Our Guarantee Service at RB Components begins from the moment you enter our site. If there is anything you are not completely satisfied with during your shopping experience, contact us immediately. If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our products, simply contact us so we can make things right.  We strive for 100% complete satisfaction for every customer, every time.